Perch Vertical Ladder Conversion Kit

• This product will ship from our Toronto warehouse.
• Contact us before checking out to confirm the shipping rates for NT, NU, YT & remote areas of Canada.
• This item is delivered by ground service (unless your order also contains an item that ships by freight service).
• Before you sign for the delivery, it is important to inspect the packaging for any potential damage that may have occurred while in transit.
• If you note any damage to the box or contents of the box, please note the damage on the bill of lading you sign from the delivery company.
• Please do not refuse delivery if you see damage. Instead, open the box and check the pieces inside for damage and call us at 1-647-794-6744 or fill out our contact form, if you have any damaged pieces.
  

RETURN POLICY

• We will replace defective or missing parts at no additional charge when notified of the problem within 14 days of you receiving the item.
• You may return your item(s) within 30 days of receipt for a refund of the purchase price excluding shipping and handling costs.
• All returned items must be unassembled and in the original packaging.
• You must notify Oeuf Canada before attempting a return - unsolicited returns will not be accepted.
• If you need to make a return or exchange, please contact us within 30 days of delivery of your purchase.
• All purchases of sales items are final. No returns or exchanges will be honored for sale items. More info on our Shipping and Returns page.